Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole companies of Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion and PreZero, in more than 30 countries in Europe and the US. Schwarz IT Bulgaria cooperate with other international teams for a wide scope of responsibilities – from business consulting, software development and business operations to IT infrastructure and system platform management. With us you will find a variety of opportunities to grow and do your best at your calling – IT. We are fast, efficient, flexible.

Take advantage of the opportunities to progress your career at the Sofia location.


The impact you will create:

  • On this position you will be acting on a 2nd Level as a business application support consultant, responsible for specially developed software for our Retail Checkout area, ensuring the business operating and process smoothness for our customers throughout our stores
  • You will be functioning as a connection between our international IT departments and the respective business units
  • You will be analyzing and processing IT requests and incidents and will be taking the respective measures to resolve them as well as making optimizations and creating problem tickets to avoid similar issues in the future

Experience and skills you will need:

  • Technical background and experience in working with business and retail applications with good understanding of the processes behind and product dependencies on a system level
  • Sufficient working level of English is required, good working level of German is an advantage
  • Advanced analytical and troubleshooting skills
  • Solution oriented and quick to learn in fast paced, demanding environment
  • Ability to work independently but at the same time desire to support the team needs and integrate in the team environment
  • Experience in 1L or 2L support is an advantage
  • Experience in working with ServiceNow ITSM (IT Service Management tool) is an advantage
  • Experience in SAP CAR POS DTA systems is an advantage
  • ITIL knowledge is an advantage
  • Knowledge in Networking and Linux OS distributions an advantage

Our offer:

  • An attractive remuneration package depending on your seniority 
  • Work in an international corporate environment in virtual teams with colleagues in Germany
  • A huge array of tools & technologies available on the spot and ready for a steady personal development
  • An attractive remuneration package and variety of opportunities with one of the strongest and largest retail companies in the world
  • Food vouchers, MultiSport card, additional health insurance, travel expenses and a modern office close to Paradise Mall
  • A good work-life balance with flexible working time & option for mobile work
  • A pleasant and diverse environment with regular events, team buildings and stimulating activities


If you are interested in our offer, please send us your up to date resume in English. We want to know you!

Your application will be reviewed in strict confidentiality. Only the approved candidates will be invited to an interview. By applying for our job openings and by providing your personal data you explicitly agree with our Privacy Policy here: Your data will be processed for the purpose of recruiting and for the purpose of possible signing of a labour contract. Your data will be stored and processed by “Schwarz Global Services Bulgaria” EOOD. Please have in mind that with this you give permission for your resume to be shared with other parties of the Schwarz Group.


Some are still thinking. You act.


IT - Service & Support

Apply Now »