The impact you will create: 

• You strengthen our international team in the Service & Support department of the Schwarz Group
• You support our IT colleagues in the Kaufland countries with troubleshooting
• You prioritize, analyze, document and process incoming error reports
• You contribute to continuous optimization of the support processes and operation of proactive and reactive problem management in order to avoid long-term disruptions are topics that you thrive on
• You are the service contact person for application support
• You monitor complex data flows as part of daily business
• You support your customers during on-call duty hours and ensure system availability (after successfully finished onboarding process

Experience and skills you will need:

• You have a successfully completed degree in (business) informatics or business administration with a strong IT affinity, or a comparable education
• You have good knowledge of SAP F&R and SAP Retail, MM or SD
• Ideally, you have already gained experience in the field of service and support
• It motivates you when you familiarize yourself with new topics
• You are characterized by strong analytical skills, networked thinking and an affinity for process optimization
• You enjoy working in an international team
• You are fluent in English, spoken and written, and preferably have good German skills

Our offer:

• An attractive remuneration package depending on your seniority
• Variety of opportunities with one of the strongest and largest retail companies in the world
• A huge array of tools & technologies available on the spot and ready for a steady personal development
• Food vouchers, MultiSport card, additional health insurance, travel expenses and a modern office close to Paradise Mall
• A good work-life balance with flexible working time & options for mobile work
• A pleasant and diverse environment with regular events, team buildings and stimulating activities

If you are interested in our offer, please send us your up to date resume in English. We want to know you!

Your application will be reviewed in strict confidentiality. Only the approved candidates will be invited to an interview. By applying for our job openings and by providing your personal data you explicitly agree with our Privacy Policy here: https://it.schwarz/en/privacy-policy/privacy-policy-bg. Your data will be processed for the purpose of recruiting and for the purpose of possible signing of a labour contract. Your data will be stored and processed by “Schwarz IT Bulgaria” EOOD. Please have in mind that with this you give permission for your resume to be shared with other parties of the Schwarz Group.

Some are still thinking. You act.