The impact you will create:

• You will support and operate one of the biggest IAM infrastructures in Europe
• You can improve your technical skill to grow as a support specialist and expert for the IAM systems
• You will recognize the pattern of requests and incidents and collaborate with your colleagues to find a solution.
• You will be responsible for the ticket processing and requests classification based on type and priority within defined SLA
• You will also be responsible for the Request and Incident Management (Permissions and Master Data Management as well as Access Management) and Problem Management (Problem investigation, Qualification)
• You will create reports based on individual business needs

Experience and Skills you will need:

• Analytical and problem-solving skills are a must for the profile
• Basic understanding of IT Operations Model will give you an easier start
• A distinct customer/service orientation combined with a hands-on mentality complete your profile
• Good communication skills and the ability to work in a globally distributed team as we are a huge company
• Experience in IAM processes is a strong advantage along with experience with User and Role management
• Written and verbal fluency in English as well as basic German language skills will help you communicate effectively
• Technical skill in LDAP, ADS, Azure makes it easier for you to get started

Our offer:

• An attractive remuneration package depending on your seniority
• Work in an international corporate environment in virtual teams with colleagues in Germany
• A huge array of tools & technologies available on the spot and ready for a steady personal development
• Food vouchers, MultiSport card, additional health insurance, travel expenses and a modern office close to Paradise Mall
• A good work-life balance with flexible working time & option for mobile work
• A pleasant and diverse environment with regular events, team buildings and stimulating activities
• If you are interested in our offer, please send us your up to date resume in English. We want to get to know you!

If you are interested in our offer, please send us your up to date resume in English. We want to know you!

Your application will be reviewed in strict confidentiality. Only the approved candidates will be invited to an interview. Providing your personal data you explicitly agree that it will be processed for the purpose of recruiting and for the purpose of possible signing of a labour contract and will be stored and operated by “Schwarz Global Services Bulgaria” EOOD and “Lidl Bulgaria EOOD and Co” KD in their capacity of personal data controller and personal data processor in accordance with the Bulgarian Data Protection Legislation and the General Data Protection Regulation 2016/679 (GDPR). Please have in mind that with this you give permission for your resume to be shared with other parties of the Schwarz Group.

Some are still thinking. You act.