At the Schwarz IT Hub in Barcelona we offer high value IT services for the entire Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion and PreZero. We develop and implement smart and efficient IT solutions to deliver the best experience for Schwarz Group’s global day-to-day business. As a central IT service provider, Schwarz IT is responsible for the selection and provision of IT infrastructure, IT platforms and business applications. By continuously taking into account current technological developments, Schwarz IT identifies innovative options for action. In close cooperation with the departments, Schwarz IT develops professional and efficient IT solutions.
Take advantage of the opportunities to progress your career at the Barcelona location.


PEP 2 Support 1


Shop and Warehouse Personnel Planning System Support


Job Description:

- Supporting international IT systems, with focus on the Shop and Warehouse Personnel planning system of the Schwarz Group.
- Analysing and working with specific tickets in the scope of work
- Build bridges of communication with key users in each country
- Being a contact person for colleagues at the head office in Germany
-Be in continuous contact with other teams and work on documentation as well as knowledge transfer within the team.



- Studies in IT sector. 
- Minimum 2 years experience in support, preferably at level 2
- Technical knowledge, IT skills and good knowledge of processes and troubleshooting.
- Basic knowledge of SQL and XML databases.
- Previous experience with monitoring systems 
- Good communication skills, customer oriented, proactive and team oriented
- Advanced level of German C1
- Advanced English level B2/C1


Would be an advantage

- Previous experience with Shift Planning Systems
- Working in a multinational company

PEP 2 Support 1

Support & Service

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