At the Schwarz IT Hub in Barcelona we offer high value IT services for the entire Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion and PreZero. We develop and implement smart and efficient IT solutions to deliver the best experience for Schwarz Group’s global day-to-day business. As a central IT service provider, Schwarz IT is responsible for the selection and provision of IT infrastructure, IT platforms and business applications. By continuously taking into account current technological developments, Schwarz IT identifies innovative options for action. In close cooperation with the departments, Schwarz IT develops professional and efficient IT solutions.
Take advantage of the opportunities to progress your career at the Barcelona location.


SAP HCM Support Technician


SAP HCM Support Technician


Join us in the Schwarz IT team in Barcelona - one of the largest IT service providers in the retail industry.

We are looking for open-minded colleagues with passion for technology. We offer you diverse and exciting career opportunities in a dynamic work environment that stands for development and progress



-You strengthen our international team in the Schwarz Group's Service & Support department, especially in ​​HR Systems, more specific, in SAP HCM & Success Factors platforms.

-You support our HR Keyusers and HR Business Solutions Experts colleagues from Lidl, Kaufland and other companies in the Schwarz Group with troubleshooting.

-You prioritize, analyze, document and process incoming error tickets.

Y-our activities also include close cooperation with the specialist departments and the internal and external development departments.

-If necessary, you train the local support departments with specially created training sessions.

- Continuous optimization of the support processes and operation is one of the focus on your day- to- day.

-You handle proactive and reactive problem management to avoid long-term disruptions in HR Systems.

You are the service contact person for application support


Your profile

  • Desired University degree in Information Technology or similar
  • You have already professional experience in Support tasks or IT projects
  • Ideally you have experience handling Support Ticketing Systems
  • Knowledge in SAP HCM is nice to have
  • Fluent English and German
  • It motivates you when you familiarize yourself with new topics
  • You are characterized by strong analytical skills, networked thinking, and an affinity with process optimization
  • You enjoy working in an international team
  • You are results oriented, and demonstrate a ‘can-do' attitude – adaptability, flexibility and resourcefulness
  • Knowledge in ITIL is a plus.



What we offer

Our employees are important to us: we will hire you in a permanent position.

Training: We will train you intensively in SAP HCM & Success Factors areas as well as in other competences that will help you grow professionally.

Responsibility: You will have your area of responsibility as main expert on some areas.

Team: You will work in a motivated international team and achieve great things together

Security: You benefit from a secure job in a dynamic retail company

SAP HCM Support Technician

Support & Service

Apply Now »